Get More Out of Microsoft SCOM
with NiCE Management Packs
NiCE Management Packs extend your existing SCOM environment with in-depth monitoring for applications, platforms, and databases—without the need for additional tools or siloed solutions.
The Challenge
Many companies successfully use Microsoft SCOM for infrastructure monitoring. However, when it comes to applications, middleware, or complex platforms, standard management packs quickly reach their limits.
- limited transparency
- complex in-house developments
- additional monitoring tools
- increasing complexity and costs
The Solution
NiCE Management Packs extend SCOM specifically to include exactly the features that are missing for modern, comprehensive monitoring.
- in-depth insights down to the application level
- preconfigured best practices
- Seamless integration into your existing SCOM environment
What are NiCE Management Packs?
NiCE Management Packs are specialized extensions for Microsoft SCOM. They define how specific technologies are monitored—from data collection and health models to alerts and dashboards.
Unlike generic monitoring approaches, NiCE MPs provide:
- technology-specific expertise
- ready-to-use monitoring logic
- much more in-depth analyses than standard solutions
This turns SCOM into a powerful platform for end-to-end monitoring.
Your benefits at a glance
🔍 Greater visibility
Monitor not only infrastructure, but also applications, services, and dependencies.
⚡ Faster fault analysis
Identify the root causes instead of just the symptoms—and significantly reduce downtime.
🔗 Seamless integration with
. Stay within your existing SCOM environment—without the need for additional tools or platforms.
💰 Get more out of your existing investments
Maximize the ROI of your SCOM environment instead of implementing new monitoring solutions.
📊 Centralized view of your IT
Create a unified monitoring platform (“single pane of glass”).
Portfolio Overview
NiCE offers a wide range of management packs for a variety of technologies—organized by typical use cases:
Application & Platform Monitoring
Monitoring of business-critical platforms and systems such as virtualization, storage, and collaboration solutions.
Microsoft 365 Monitoring
Transparency for your cloud services—including Exchange, Teams, SharePoint, and identity services.
Database Monitoring
In-depth monitoring for relational and NoSQL databases in enterprise environments.
OS & Infrastructure
Advanced monitoring for specialized operating systems and platforms outside the standard SCOM scope.
Here's how to consistently and centrally manage hybrid IT environments.
Individual Monitoring
Standard solutions aren't always enough—especially for custom applications or specific requirements.
That is why NiCE also offers customized management packs:
- for your own business applications
- for custom integrations
- for custom monitoring logic
The result:
You get exactly the transparency you need—without having to build it from scratch yourself.
Why NiCE?
NiCE has specialized in monitoring with Microsoft SCOM for decades and is one of the leading providers in this field.
What sets NiCE apart:
- comprehensive portfolio of ready-to-use management packs
- in-depth technical expertise in the SCOM environment
- proven solutions for enterprise environments
- Focus on integration rather than a proliferation of tools
Whether you need a standard solution or customized monitoring, we’ll help you find the right NiCE Management Packs for your needs.
👉 Get a no-obligation consultation now
👉 Request a demo